1. If my order is less than €20 and I pick it up, is it possible to order? YES
  2. If I go to pick up my rice order, can the delivery time be less than 90 min?. YES
  3. How can I pay for my order? CREDIT CARD (VISA, MASTERCARD, AMEX) DEBIT PayPal: + € 0.81 (PayPal commission) CASH: For cash payments, please indicate which bill you are going to pay with. We do not guarantee the exchange of tickets of more than € 200 and € 500.
  4. How long will it take to receive my order? Our main concern is to do everything possible to make deliveries in the shortest possible time. The preparation of your orders is done at the time of receiving the order. The estimated delivery time is 45 min, except in rice it can be up to 90 minutes, although the normal will be between 60 and 70 minutes. This time can be influenced by rush hours, weather conditions, traffic conditions, etc.
  5. Do the delivery men carry change? In case you need a change, please indicate it when placing your order. We do not guarantee the exchange of bills of more than €200 and €500.
  6. Can I order half portions? No, you can't
  7. Is Pantalán Home related to Pantalán G somehow? Yes, of course. Pantalán Home is the brand we created for home delivery service, and it consist of dishes adapted for transportation and with packagings designed for it.
  8. How do I get the discounts? Either by acquiring the DISH OF THE WEEK or for purchases over €100
  9. Where can I see which is the dish of the week? You will see it when you enter our website / store or in our app.
  10. Do discounts expire? No, because the discounts are immediate.
  11. I just placed an order, when can I get the discount? At the same time of making the purchase.